The Captell systems capability to process and report utilising data from virtually any platform, enables the development of reporting systems that provide a holistic view of your organisations IT service delivery.

What does this mean?

Your operational service delivery tools covering areas such as change, release, capacity, help desk, incident and problem etc. collect and report information for their specific area of responsibility. This environment may be providing you with separate reports in different formats each covering a single area that describe the performance of these separate processes. more...

How does this help?

Having a single view of all aspects of service delivery gives you a clear picture of what is occurring right now within your organisation, including where your areas of concern and focus should be. more...

Features

Captell is a multi-user cross platform cross data source reporting solution designed specifically for IT management reporting. Captell incorporates: more...

Benefits

  • Best ROI outcomes
  • Increase in Quality Knowledge Transfer
  • Better Capacity Management team motivation and output
  • improved Governance standards

more...

Requirements

Click to see the minimum hardware and software requirements necessary for running the Captell system. more...

Success stories

Several of our many successes. more...

Getting started

How to get started with the Captell system. more...

Demonstrations

Coming soon... online demonstrations of the Captell system more...

Report gallery

Several examples of what can be produced using the Captell system. more...

Screen shots

Coming soon... screen shots and explanations of the Captell system. more...

Change log

Our program of continual software improvement and enhancements is detailed here. more...